FAQ
List8
No. Category Title
8 APP 질문  Can I check my results obtained on 1drop app on other external apps?

By applying the Universal Link provided by us, you can receive your results using other external apps. Once you connect to Universal Link using other external apps, 1drop app opens, biomarkers are measured, and then you can receive your results. You can be granted access to Universal Link after you agree to the terms of service set forth by 1drop.

7 APP 질문  Can I transfer data from my previous smartphone device to a new one?
Data backup between smartphones with different operating systems is not available yet. iOS or Android systems provide their own backup features, which allow you to transfer your results from your previous smartphone to a new one.

 

6 APP 질문  How are results displayed?

Our app not only displays the results as a number value but also in various formats such as distribution of target numbers by period, graphs, and logs, which helps you to enhance your understanding of the results.

5 APP 질문  Is it possible to share my results with other people?
You can easily share your results through our app via email, message, or messenger.

 

4 APP 질문  Are results saved on my smartphone?

All results are saved on your smartphone, and you can check them any time. They are provided as graphs, which allows you to see the overall trend of your results.

3 APP 질문  For how long is data stored in the app?

It is stored indefinitely as long as there is available storage on your smartphone.

2 APP 질문  What should I do if an error continues to occur while using the app?

If you report your error through our app, 1drop’s Software Team will provide a solution. See "mypage-contact us" if you do not know how to report an error through the app.

 

1 APP 질문  Is it free to download the 1drop app?

Yes, it is free.